Venbang Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable UK data protection laws.

By using our website, https://venbang.co.uk/ (“Website”), or engaging with our services, you consent to the collection and use of your personal data in accordance with this policy.

1. Data Controller

Venbang Ltd is the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

Venbang Ltd
Email:
webteam@venbang.co.uk
Address:
128 City Road, London
EC1V 2NX, United Kingdom

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, title, date of birth, and similar identifiers.
• Contact Data: Email address, phone number, postal address.
• Technical Data: IP address, browser type, time zone settings, and device information.
• Usage Data: Information about how you use our Website, including page views, navigation, and interaction data.
• Marketing and Communications Data: Your preferences for receiving marketing materials from us.

3. How We Collect Your Data

We collect personal data in the following ways:

• Direct interactions: When you contact us via email, phone, or online forms.
• Automated technologies: We use cookies and tracking technologies to collect Technical and Usage Data.
• Third parties: We may receive data from analytics providers such as Google Analytics.

4. Legal Basis for Processing Personal Data

Under UK GDPR, we process personal data under the following legal bases:

• Contractual Obligation: When processing is necessary to provide you with our services.
• Legitimate Interests: Where processing is necessary for our business interests, provided they are not overridden by your rights.
• Consent: Where you have given explicit consent, such as subscribing to newsletters.
• Legal Obligation: When processing is required by law.

5. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services.
• To improve user experience and Website functionality.
• To respond to inquiries and customer service requests.
• To send marketing communications (only with your consent).
• To comply with legal obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Once data is no longer required, it is securely deleted or anonymised.

7. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. However, we may share your data with:

• Service providers: Third-party vendors that support our business operations (e.g., hosting providers, payment processors).
• Legal Authorities: When required by law or to enforce our rights.

Any third parties processing personal data on our behalf must comply with UK GDPR and ensure appropriate data security measures.

8. Your Rights Under UK GDPR

You have the following rights under UK GDPR:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data in certain circumstances.
• Right to Restrict Processing: Limit how we process your data.
• Right to Data Portability: Obtain a copy of your data in a commonly used format.
• Right to Object: Object to data processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent.

To exercise any of these rights, please contact us at webteam@venbang.co.uk.

9. Data Security

We implement appropriate security measures to prevent data loss, unauthorised access, and misuse. However, no online system can be 100% secure, and we cannot guarantee absolute security.

10. Cookies & Tracking Technologies

Our Website uses cookies to enhance user experience and analyse website traffic. You can manage cookie settings through your browser. For more details, please refer to our Cookie Policy.

11. International Data Transfers

If we transfer your data outside the UK, we ensure it is protected through appropriate safeguards, such as standard contractual clauses approved by the UK government.

12. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

13. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please check regularly for updates.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Venbang Ltd
Email:
webteam@venbang.co.uk
Address:
128 City Road, London
EC1V 2NX, United Kingdom